Last revised on 24 January 2023
Below are the details of the various types of processing of Personal Data.
- WEBSITES, APPS AND SOCIAL MEDIA
- LOCAL RESIDENTS
- RAIL SAFETY
- HUMAN RESOURCES
- WHAT ARE YOUR RIGHTS?
Once you have provided us with your Personal Data, the Data Protection Legislation grants you several rights. Barring legal exceptions, you may, in principle, exercise them free of charge. These rights may be limited, for example, if granting a request would reveal Personal Data of another person, or if you ask us to delete information that we are required by law to keep or that we keep based on our legitimate interests.
To exercise your rights, you may submit a request by email to DPO@infrabel.be or by letter to the following address: Infrabel, for the attention of the Data Protection Officer, Place Marcel Broodthaers 2, B-1060 Brussels. In this case, please attach a copy of a proof of ID so that we can identify you.
Should you still have unanswered concerns, you have the right to file a complaint with the Data Protection Authority at any time. We of course encourage you to resolve any concern you have, with us, but, to the extent that this right applies to you, you are entitled to complain directly to the Data Protection Authority.
RIGHT TO WITHDRAW CONSENT
Wherever we rely on your consent, you will be able to choose to withdraw that consent at any time and on your own initiative by contacting us here. Withdrawing your consent does not affect the lawfulness of the processing based on your consent until the time of your withdrawal.
RIGHT TO ACCESS AND RECTIFY YOUR DATA
RIGHT TO ERASURE
RIGHT TO RESTRICTION OF PROCESSING
Under certain circumstances, described in the Data Protection Legislation, you may ask us to restrict the processing of your Personal Data. This is the case, for example, if you dispute the accuracy of your Personal Data. In this case, we will restrict processing until we are able to verify the accuracy of your data.
RIGHT TO OBJECT TO PROCESSING
Under certain circumstances, described in the Data Protection Legislation, you may object to the processing of your Personal Data, including but not limited to when your Personal Data is processed for direct marketing purposes.
RIGHT TO DATA PORTABILITY
Where the processing of your Personal Data is carried out through automated processes and is based on your consent or the execution of a contract between you and us, you have the right to receive your Personal Data processed by us in a structured, common and machine-readable form and to transfer your Personal Data to another service provider.
We have put in place appropriate technical and organisational measures to ensure an appropriate level of security for your Personal Data. These measures include (but are not limited to) encryption techniques, physical and IT system access controls, confidentiality obligations, and so forth.
In the event that Personal Data is compromised as a result of a Personal Data Breach, and where such a breach is likely to pose a high risk to the rights and freedoms of individuals, we will make the necessary notifications as provided for in the Data Protection Legislation.
We do not knowingly collect or solicit Personal Data from persons under the age of 16, except with the consent of a child's statutory representative, and in specific cases.
Should we become aware that we have collected Personal Data from a child under the age of 16, without verification of parental consent, we will take steps to ensure deletion of this data as soon as possible. If you believe we (may) have collected data from/about a child under the age of 16, please contact us.
In addition, your Personal Data will also be shared with government authorities and/or police officers when necessary for the purposes described above, if mandated by law or if required for the legal protection of the Data Controller's legitimate interests in accordance with applicable law.
If you would like more information on how Infrabel applies the above in relation to your Personal Data, please contact us.
Infrabel SA Data Protection Officer Place Marcel Broodthaers 2 B-1060 Brussels