Punctuality report: september 2018

Overall punctuality for passenger traffic

Trains on time or with a delay of less than 6 minutes

September 2017September 2018
Before neutralisation87,2%83,9%
After neutralisation92,1%90,3%
Assessed according to the number of passengers85,0%82,1%
Measured over the entire journey84,2%81,4%
Including trains cancelled (without neutralisation)%%

In order to obtain an overall view of punctuality, whatever the reasons for delays, consult the before “neutralisation” figure.  Neutralisation consists of not taking account of delays resulting from external factors and other major investment work (RER, etc.).

With the punctuality rate “assessed according to passenger numbers”, the delay for a train carrying a large number of passengers carries more weight than that for a less busy train.

Punctuality is also “measured over the entire journey”: train delays are not only taken into account on arrival at the final station, but also throughout the journey.

Punctuality of passenger traffic at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

September 2017September 2018
Morning peak time85,8%83,0%
Evening peak time83,3%79,4%
Off-peak time88,3%84,1%
Week-ends88,9%87,1%

Overall punctuality according to train type

Trains on time or with a delay of less than 6 minutes

September 2017September 2018
IC Trains85,2%82,3%
S Trains88,6%85,9%
L Trains91,1%85,6%
P Trains84,5%82,0%

Punctuality according to train type at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

September 2018
Morning peak timeEvening peak timeWeek-endsOff-peak time
IC Trains80,8%76,9%84,1%83,0%
S Trains82,6%79,2%89,6%87,4%
L Trains85,0%81,4%90,7%84,5%
P Trains84,1%81,2%8/2,6%77,8%

Punctuality for major connections

Trains on time or with a delay of less than 6 minutes

September 2017September 2018
IC 01 Oostende – Eupen80,1%62,0%
IC 03 Knokke / Blankenberge – Genk80,4%79,1%
IC 04 Antwerpen-Centraal – Poperinge / Lille Flandres92,8%93,8%
IC 06 Tournai – Mons (via Brussels Airport)85,3%85,4%
IC 07 Charleroi-Sud – Antwerpen-Centraal87,2%84,5%
IC 16 Brussel-Zuid – Luxembourg76,5%45,2%
IC 19 Tournai – Namur82,4%82,8%
IC 25 Mons – Liège Palais76,1%71,3%
IC 26 Kortrijk – Sint-Niklaas88,3%88,5%
IC 35 Brussel-Zuid – Amsterdam86,5%84,0%

Punctuality for the 10 main lines arriving into Brussels

Trains on time or with a delay of less than 6 minutes

90,7%
83,1%
83,1%
73,9%
89,9%
87,4%
87,6%
84,8%
95,6%
81,5%

Punctuality for the 10 main lines arriving into Brussels at peak times, off-peak times, weekends

Trains on time or with a delay of less than 6 minutes

September 2018
Morning peak timeEvening peak timeWeek-endsOff-peak time
L 25 Antwerpen - Bruxelles84,8%79,1%85,7%86,7%
L 36 Liège - Bruxelles69,8%61,0%61,9%67,2%
L 50A Oostende - Bruxelles81,4%57,7%73,9%70,4%
L 50 Gent - Bruxelles70,4%50,0%61,0%77,0%
L 60 Dendermonde - Bruxelles81,6%70,6%90,3%88,5%
L 89 Kortrijk - Bruxelles95,0%65,9%75,2%87,2%
L 94 Tournai - Bruxelles96,0%71,3%91,6%90,4%
L 96 Mons - Bruxelles81,0%55,9%79,6%80,2%
L 124 Charleroi - Bruxelles79,0%57,9%83,1%74,8%
L 161 Namur - Bruxelles76,3%55,2%46,4%66,2%

Punctuality on arrival at 8 major stations outside Brussels

Trains on time or with a delay of less than 6 minutes

89,4%
81,5%
68,5%
72,6%
80,1%
75,8%
81,2%
86,1%

Rate of ensured connections

September 2017September 2018
Antwerpen-Centraal91,6%91,3%
Brugge94,0%92,0%
Charleroi-Sud90,9%89,0%
Gent-Sint-Pieters89,8%89,0%
Leuven87,6%86,7%
Liège-Guillemins86,8%79,4%
Mechelen92,3%91,6%
Mons90,9%88,2%
Namur81,2%84,2%
Zottegem92,3%93,4%
Total89,5%88,2%

Train cancellations

Les trains supprimés (non partis ou limités à une partie de leur parcours) ne sont donc pas pris en compte dans le taux global de ponctualité mais sont recensés à part, tout comme la raison de leur suppression. 

September 2017September 2018
Number of cancelled trains15152701
% of total of trains1,4%2,5%

Responsibles for train delays and cancellations

Different stakeholders each have a role to play in train punctuality. These are mainly the rail network manager (Infrabel), operators (such as SNCB) and third parties.

Reasons for the longest delays

  • Damage to rolling stock
  • Damage to infrastructure
  • Collision with person
  • Incidents on foreign networks
  • Trespassing