Punctuality report: november 2018

Overall punctuality for passenger traffic

Trains on time or with a delay of less than 6 minutes

November 2017November 2018
Before neutralisation82,2%83,9%
After neutralisation88,6%89,1%
Assessed according to the number of passengers78,8%81,1%
Measured over the entire journey79,5%81,9%
Including trains cancelled (without neutralisation)80,6%82,0%

In order to obtain an overall view of punctuality, whatever the reasons for delays, consult the before “neutralisation” figure.  Neutralisation consists of not taking account of delays resulting from external factors and other major investment work (RER, etc.).

With the punctuality rate “assessed according to passenger numbers”, the delay for a train carrying a large number of passengers carries more weight than that for a less busy train.

Punctuality is also “measured over the entire journey”: train delays are not only taken into account on arrival at the final station, but also throughout the journey.

Punctuality of passenger traffic at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

November 2017November 2018
Morning peak time79,9%67,1%
Evening peak time75,2%85,0%
Off-peak time83,4%87,2%
Week-ends86,6%84,1%

Overall punctuality according to train type

Trains on time or with a delay of less than 6 minutes

November 2017November 2018
IC Trains79,2%82,2%
S Trains85,7%83,9%
L Trains86,6%86,9%
P Trains78,3%80,4%

Punctuality according to train type at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

November 2018
Morning peak timeEvening peak timeWeek-endsOff-peak time
IC Trains75,1%78,9%83,8%83,9%
S Trains76,2%76,6%89,8%86,4%
L Trains82,6%83,2%90,4%87,7%
P Trains80,5%80,3%64,5%81,2%

Punctuality for major connections

Trains on time or with a delay of less than 6 minutes

November 2017November 2018
IC 01 Oostende – Eupen76,4%70,5%
IC 03 Knokke / Blankenberge – Genk78,8%77,3%
IC 04 Antwerpen-Centraal – Poperinge / Lille Flandres85,2%92,4%
IC 06 Tournai – Mons (via Brussels Airport)75,4%82,6%
IC 07 Charleroi-Sud – Antwerpen-Centraal79,0%77,0%
IC 16 Brussel-Zuid – Luxembourg76,0%81,5%
IC 19 Tournai – Namur61,9%76,4%
IC 25 Mons – Liège Palais57,8%72,3%
IC 26 Kortrijk – Sint-Niklaas79,5%82,6%
IC 35 Brussel-Zuid – Amsterdam81,4%82,9%

Punctuality for the 10 main lines arriving into Brussels

Trains on time or with a delay of less than 6 minutes

87,6%
81,6%
83,9%
82,0%
83,4%
80,3%
79,1%
84,8%
93,0%
80,8%

Punctuality for the 10 main lines arriving into Brussels at peak times, off-peak times, weekends

Trains on time or with a delay of less than 6 minutes

November 2018
Morning peak timeEvening peak timeWeek-endsOff-peak time
L 25 Antwerpen - Bruxelles70,4%76,1%91,8%82,9%
L 36 Liège - Bruxelles72,4%88,2%79,5%87,4%
L 50A Oostende - Bruxelles68,3%89,3%66,9%90,2%
L 50 Gent - Bruxelles80,8%95,2%96,1%96,0%
L 60 Dendermonde - Bruxelles72,0%84,4%87,5%94,0%
L 89 Kortrijk - Bruxelles67,3%96,0%79,5%92,3%
L 94 Tournai - Bruxelles61,6%77,2%88,1%83,0%
L 96 Mons - Bruxelles52,5%78,5%92,0%86,2%
L 124 Charleroi - Bruxelles65,6%88,8%84,9%87,3%
L 161 Namur - Bruxelles59,8%83,9%93,9%83,6%

Punctuality on arrival at 8 major stations outside Brussels

Trains on time or with a delay of less than 6 minutes

86,5%
81,6%
76,2%
80,5%
78,6%
83,7%
79,2%
85,3%

Rate of ensured connections

November 2017November 2018
Antwerpen-Centraal88,5%89,3%
Brugge91,7%91,1%
Charleroi-Sud85,6%86,9%
Gent-Sint-Pieters86,6%88,8%
Leuven86,0%87,7%
Liège-Guillemins81,2%83,8%
Mechelen90,2%88,8%
Mons82,3%86,8%
Namur79,3%87,5%
Zottegem90,5%93,2%
Total86,5%88,1%

Train cancellations

Les trains supprimés (non partis ou limités à une partie de leur parcours) ne sont donc pas pris en compte dans le taux global de ponctualité mais sont recensés à part, tout comme la raison de leur suppression. 

November 2017November 2018
Number of cancelled trains20532459
% of total of trains1,9%2,2%

Responsibles for train delays and cancellations

Different stakeholders each have a role to play in train punctuality. These are mainly the rail network manager (Infrabel), operators (such as SNCB) and third parties.

Reasons for the longest delays

  • Damage to rolling stock
  • Damage to infrastructure
  • Cable theft
  • Trespassing
  • Incidents on foreign networks