Punctuality report: november 2017

Overall punctuality for passenger traffic

Trains on time or with a delay of less than 6 minutes

November 2016November 2017
Before neutralisation82,0%82,2%
After neutralisation87,3%88,6%
Assessed according to the number of passengers78,6%78,7%
Measured over the entire journey79,0%79,5%
Including trains cancelled (without neutralisation)80,9%80,6%

In order to obtain an overall view of punctuality, whatever the reasons for delays, consult the before “neutralisation” figure.  Neutralisation consists of not taking account of delays resulting from external factors and other major investment work (RER, etc.).

With the punctuality rate “assessed according to passenger numbers”, the delay for a train carrying a large number of passengers carries more weight than that for a less busy train.

Punctuality is also “measured over the entire journey”: train delays are not only taken into account on arrival at the final station, but also throughout the journey.

Punctuality of passenger traffic at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

November 2016November 2017
Morning peak time75,6%79,9%
Evening peak time77,0%75,2%
Off-peak time88,3%86,6%
Week-ends82,7%83,4%

Overall punctuality according to train type

Trains on time or with a delay of less than 6 minutes

November 2016November 2017
IC Trains79,8%79,2%
S Trains83,4%85,7%
L Trains86,6%86,6%
P Trains77,0%78,3%

Punctuality according to train type at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

November 2017
Morning peak timeEvening peak timeWeek-endsOff-peak time
IC Trains76,3%72,0%83,1%79,9%
S Trains82,3%74,6%80,9%76,1%
L Trains83,8%80,9%90,1%87,3%
P Trains79,7%76,1%40,0%81,1%

Punctuality for major connections

Trains on time or with a delay of less than 6 minutes

November 2016November 2017
IC 01 Oostende – Eupen76,0%76,4%
IC 03 Knokke / Blankenberge – Genk79,8%78,8%
IC 04 Antwerpen-Centraal – Poperinge / Lille Flandres90,5%85,2%
IC 06 Tournai – Mons (via Brussels Airport)74,7%75,4%
IC 07 Charleroi-Sud – Antwerpen-Centraal81,0%79,0%
IC 16 Brussel-Zuid – Luxembourg60,1%76,0%
IC 19 Tournai – Namur76,5%61,9%
IC 25 Mons – Liège Palais71,6%57,8%
IC 26 Kortrijk – Sint-Niklaas77,1%79,5%
IC 35 Brussel-Zuid – Amsterdam83,1%81,4%

Punctuality for the 10 main lines arriving into Brussels

Trains on time or with a delay of less than 6 minutes

89,0%
84,7%
84,2%
76,5%
88,6%
76,9%
80,8%
81,4%
87,5%
74,2%

Punctuality for the 10 main lines arriving into Brussels at peak times, off-peak times, weekends

Trains on time or with a delay of less than 6 minutes

November 2017
Morning peak timeEvening peak timeWeek-endsOff-peak time
L 25 Antwerpen - Bruxelles79,3%78,4%95,4%84,5%
L 36 Liège - Bruxelles76,2%82,7%86,5%85,9%
L 50A Oostende - Bruxelles55,8%78,7%66,4%83,7%
L 50 Gent - Bruxelles74,5%85,5%96,9%87,3%
L 60 Dendermonde - Bruxelles79,1%78,0%98,3%91,3%
L 89 Kortrijk - Bruxelles65,1%91,1%77,1%89,0%
L 94 Tournai - Bruxelles69,0%72,7%86,8%85,6%
L 96 Mons - Bruxelles54,1%65,0%87,7%84,3%
L 124 Charleroi - Bruxelles80,2%85,5%95,7%89,7%
L 161 Namur - Bruxelles68,8%62,1%94,5%75,1%

Punctuality on arrival at 8 major stations outside Brussels

Trains on time or with a delay of less than 6 minutes

85,7%
80,3%
72,6%
71,2%
76,1%
78,6%
78,9%
81,9%

Rate of ensured connections

November 2016November 2017
Antwerpen-Centraal88,3%88,5%
Brugge89,9%91,7%
Charleroi-Sud87,6%85,6%
Gent-Sint-Pieters86,6%86,6%
Leuven83,8%86,0%
Liège-Guillemins81,9%81,2%
Mechelen89,0%90,2%
Mons82,2%82,3%
Namur80,0%79,3%
Zottegem88,6%90,5%
Total85,9%86,5%

Train cancellations

Les trains supprimés (non partis ou limités à une partie de leur parcours) ne sont donc pas pris en compte dans le taux global de ponctualité mais sont recensés à part, tout comme la raison de leur suppression. 

November 2016November 2017
Number of cancelled trains13582053
% of total of trains1,4%1,9%

Responsibles for train delays and cancellations

Different stakeholders each have a role to play in train punctuality. These are mainly the rail network manager (Infrabel), operators (such as SNCB) and third parties.

Reasons for the longest delays

  • Damage to rolling stock
  • Damage to infrastructure
  • Trespassing
  • Incidents on foreign networks
  • Collision with person