Punctuality report 2017

Overall punctuality for passenger traffic

Trains on time or with a delay of less than 6 minutes

20162017
Before neutralisation89,2%88,3%
After neutralisation95,2%92,4%
Assessed according to the number of passengers87,3%86,2%
Measured over the entire journey87,3%85,9%
Including trains cancelled (without neutralisation)86,5%87,0%

In order to obtain an overall view of punctuality, whatever the reasons for delays, consult the before “neutralisation” figure.  Neutralisation consists of not taking account of delays resulting from external factors and other major investment work (RER, etc.).

With the punctuality rate “assessed according to passenger numbers”, the delay for a train carrying a large number of passengers carries more weight than that for a less busy train.

Punctuality is also “measured over the entire journey”: train delays are not only taken into account on arrival at the final station, but also throughout the journey.

Punctuality of passenger traffic at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

20162017
Morning peak time86,9%87,3%
Evening peak time85,5%83,4%
Off-peak time89,6%88,8%
Week-ends92,6%91,5%

Overall punctuality according to train type

Trains on time or with a delay of less than 6 minutes

20162017
IC Trains87,8%86,4%
S Trains91,1%90,4%
L Trains91,7%91,1%
P Trains85,5%84,5%

Punctuality according to train type at peak times, off-peak times & weekends

Trains on time or with a delay of less than 6 minutes

2017
Morning peak timeEvening peak timeWeek-endsOff-peak time
IC Trains85,2%81,3%89,4%86,5%
S Trains88,5%84,3%93,3%91,8%
L Trains89,8%87,4%94,5%90,9%
P Trains86,1%82,4%73,0%86,0%

Punctuality for major connections

Trains on time or with a delay of less than 6 minutes

20162017
IC 01 Oostende – Eupen84,3%83,4%
IC 03 Knokke / Blankenberge – Genk89,6%85,4%
IC 04 Antwerpen-Centraal – Poperinge / Lille Flandres93,0%91,3%
IC 06 Tournai – Mons (via Brussels Airport)86,1%86,2%
IC 07 Charleroi-Sud – Antwerpen-Centraal87,9%86,3%
IC 16 Brussel-Zuid – Luxembourg68,7%79,4%
IC 19 Tournai – Namur84,2%83,2%
IC 25 Mons – Liège Palais76,1%77,2%
IC 26 Kortrijk – Sint-Niklaas87,0%88,0%
IC 35 Brussel-Zuid – Amsterdam87,4%85,0%

Punctuality for the 10 main lines arriving into Brussels

Trains on time or with a delay of less than 6 minutes

92,7%
89,2%
88,0%
86,0%
92,1%
88,2%
89,1%
85,2%
93,2%
84,5%

Punctuality for the 10 main lines arriving into Brussels at peak times, off-peak times, weekends

Trains on time or with a delay of less than 6 minutes

2017
Morning peak timeEvening peak timeWeek-endsOff-peak time
L 25 Antwerpen - Bruxelles87,4%85,4%92,9%89,6%
L 36 Liège - Bruxelles84,1%87,2%88,1%89,2%
L 50A Oostende - Bruxelles66,8%87,7%86,4%89,3%
L 50 Gent - Bruxelles87,9%90,0%96,6%94,0%
L 60 Dendermonde - Bruxelles85,8%89,0%97,8%93,9%
L 89 Kortrijk - Bruxelles68,4%91,8%88,3%90,8%
L 94 Tournai - Bruxelles78,7%87,2%95,1%91,8%
L 96 Mons - Bruxelles76,8%84,9%92,2%91,6%
L 124 Charleroi - Bruxelles85,8%90,2%95,2%93,7%
L 161 Namur - Bruxelles82,2%81,7%94,0%85,4%

Punctuality on arrival at 8 major stations outside Brussels

Trains on time or with a delay of less than 6 minutes

89,8%
85,4%
81,7%
80,2%
87,3%
86,1%
85,0%
87,8%

Rate of ensured connections

20162017
Antwerpen-Centraal92,0%91,1%
Brugge94,6%94,1%
Charleroi-Sud90,7%91,2%
Gent-Sint-Pieters90,6%90,1%
Leuven90,9%89,4%
Liège-Guillemins88,5%86,8%
Mechelen92,3%92,3%
Mons90,6%90,6%
Namur87,2%85,9%
Zottegem90,5%93,2%
Total90,9%90,2%

Train cancellations

Les trains supprimés (non partis ou limités à une partie de leur parcours) ne sont donc pas pris en compte dans le taux global de ponctualité mais sont recensés à part, tout comme la raison de leur suppression. 

20162017
Number of cancelled trains3804119272
% of total of trains3,1%1,51%

Responsibles for train delays and cancellations

Different stakeholders each have a role to play in train punctuality. These are mainly the rail network manager (Infrabel), operators (such as SNCB) and third parties.

Reasons for the longest delays

  • Damage to rolling stock
  • Damage to infrastructure
  • Trespassing
  • Collision person
  • Incidents on foreign networks